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September 05, 2014


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Kathy Reiffenstein

Craig, thanks for your comments! It is really amazing, isn't it, that people hold on to certain behaviors without questioning whether or not they actually make sense...or at least playing devil's advocate to test their validity!


Thanks Kathy – this is great!

It’s so true about most people not having had any training in speaking. How short-sighted that so many companies fail to invest that way, as poor communication wastes so much time and money.

I love the analogy of hearing from your pilot that they’re nervous. That makes the folly clear!

In this recent post, I too debunked some speaking myths:

I’d love to hear your thoughts on that.

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